Last updated on 14/03/2017
This article aims to help resolve unmount problem on various kinds of memory card including SD, SDHC, SDXC, XQD, CF, XD and memory stick.
Table of Contents
You have an SD memory card which contains lots of precious photos and videos, but you are unable to read any data because this tiny card cannot mount by android device or computer?
Click "Settings" > "Storage", you can see SD card inserted in your android phone and read data on it. However sometimes, your smartphone probably says SD card cannot mount or SD card not found.
Here the SD card usually refers to a micro SD card, micro SDHC or micro SDXC because today's mobile phone is perfectly compatible with micro SD memory card.
All kinds of memory card whether it is SD card series, CF card, XD-picture card or memory stick can be read by Windows operating system through a proper card reader or USB cable. If a memory card is unable to be detected by Windows PC, the reasons can be various.
Here are some situations that an SD memory card is not able to be read by desktop or laptop:
SD card won't mount is a problem that can be caused by many reasons. In our experience, the different reasons that lead any memory card to be unable mount or detected can be following 4 types:
1. Card reader / USB port / Card slot / USB cable problems
This often occurs when a memory card is not able to be detected by computer. It is easy to check if there is any problem with the card reader, USB port, USB cable or card slot.
You just need to reinsert the memory card to another computer / phone or use another card reader.
2. Android / Windows system problems
If it is caused by system problems, probably the memory card inserted to your android phone or computer is not compatible with the system or the driver device on computer needs to be updated. For example, a driver device that can recognize an SD card might fail to detect an SDHC, so you should check whether it is available for the memory card you connect to your computer.
3. SD memory card is connected to PC cannot mount by phone
When an SD memory card is connected to PC, phone might fail to mount it. This is a normal case, so you do not need to worry if an SD memory card is showing as removable media on computer but android phone says SD card cannot mount. Usually, SD card will mount successfully after removing it safely from computer.
4. SD memory card problems
The most serious and difficult situation is that there is any problem with SD memory card itself. Generally speaking, the issues include:
Since the reasons for SD card not mount problem are different, the solutions are different too.
When you are sure that SD memory card is not able to mount by any device, you are not able to read data on it. Therefore, you need to use a data recovery tool to recover files from unmounted SD card.
There are different kinds of data recovery utilities for unmounted SD card recovery including data recovery freeware, shareware and trial version. You can go to this page to select a proper file retrieval program for unmounted SD memory card recovery: Best data recovery freeware and shareware>>
Here, we introduce some common ways to fix the issue on different brands of memory card including SanDisk, Samsung, Lexar, Transcend, Sony, Toshiba, Panasonic, etc from 1GB to 2TB and even more.
If micro SD / SDHC / SDXC card cannot mount on a cellphone or cannot be recognized by computer because of USB problem, the only method is to change a new card reader or connect the card to a different USB port or computer. If SD memory card is not compatible with the system, you can update driver device. Besides, remove the SD card out of the device and clean the memory card chip or card slot to make it clean.
When there is problem with SD memory card that lead it to fail to mount, you can follow the guide below to fix the problem.
If the SD card works normally before but cannot mount in phone suddenly, you can switch off your phone and reinsert the card to it again. Usually, SD memory card can mount normally after rebooting the cellphone.
How to mount an SD card in different cellphone?
1. Mount SD card android device
Step1. Click "Settings" app on android mobile phone
Step2. Click "Storage"
Step3. Click "Format (Erase) the SD card"
Step4. Click "Mount SD card)
2. Mount SD memory card on Samsung galaxy phone
Samsung galaxy phones like Samsung Galaxy S, S1, S2, S3, S4, S5, S6, etc also run android operating system, but the method to mount a memory card in Samsung Galaxy is a little different. If Samsung Galaxy cannot recognize SD or fail to mount SD, see below:
Click "App" on the home screen of Samsung Galaxy phone > click "Settings" > "Data Usage" > "Storage" > "Mount SD card"
Recommend: You may meet the similar problem that mobile phone asks to insert an SD card. Please go to this page for solution: Android phone says no SD card inserted insert new one>>
When an SD memory card fails to mount on a cellphone or cannot be read by Windows computer, you can try following methods to try resolving the problem after eliminating the hardware issues or system issue like card reader broken, USB port broken or similar issues:
1. Connect SD card to PC via a card reader instead of USB cable
If the SD card can mount in phone but cannot be recognized by computer, you can try plugging it t PC through a card reader. PC sometimes fails to recognize an external memory card when you insert the card to a phone or camera and connect the phone / camera to PC through USB cable, but computer read the SD memory card perfectly after connecting it via a card reader.
2. Reformat SD card
You can try reformatting SD card to fix the problem that it cannot be read by computer. Reformatting an SD card is to ensure that it can be formatted to proper file system because you may format it to proper file system or virus infection has corrupted the file system of SD memory card.
See this user:
"I upgraded my SanDisk 16GB micro SD card to 32GB, after which the micro SD card cannot mount on android phone."
A 16GB micro SD card is usually formatted to FAT32 file system, but a micro SD card that is more than 32GB needs to be formatted to exFAT or NTFS. Therefore, this user finally resolved his problem by reformatting the card to NTFS file system on Windows.
3. Update driver device
If the driver device on computer is not compatible with the SD memory card, you need to update the drives following: Open "Mange" > "Device Manager" > right click the SD memory card and click "Update Driver"
All methods above are available for unreadable SD memory card fixing on each Windows OS like Windows XP / Vista / 7 / 8 / 8.1 / 10.
Recommend: If you want to learn more details about this problem that SD card cannot be recognized by PC, please go to this page: SDHC is not recognized fix>>
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