Some people complained that they meet problem to restore their iPhone from iTunes backup because iTunes pops up error message saying that the iTunes backup was corrupted or not compatible. Usually, iTunes fails to restore its backup to your iPhone by showing error message like: "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
If you receive such kind of error message when you attempt to restore iPhone with iTunes backup, you will usually be not able to get back the lost data from iPhone from iTunes backup. This article will share how to fix error that iTunes backup was corrupted or not compatible with iPhone and restore photos videos from iPhone without iTunes backup.
When you get the error message saying that backup in iTunes was corrupted or compatible, do you do why it occurs? Here are some common reasons that may cause the error:
1. iTunes backup is not compatible with the iPhone
As the message showing, the first possible reason is that the iTunes backup is not compatible with the iPhone. What does it mean? For example, if you backed up the iPhone which runs iOS 9.3 with iTunes, after which you upgrade the iOS 9.3 to iOS 9.3.1 on this iPhone. When the iOS 9.3.1 has been updated successfully, you may fail to restore iPhone from previous iTunes backup because the iOS 9.3.1 is not compatible with the iTunes backup data. In addition, if you backed up an iPhone 5 with iTunes, you may be unable to restore the iTunes backup to an iPhone 6.
2. iTunes backup was corrupted
Another possible reason is that the iTunes backup was corrupted due to iOS update or other reasons. For instance, the iTunes backup may be corrupted after updating iOS 9.3.3 due to improper operations.
3. iTunes backup for iPhone was not successfully
Probably, when you run iTunes to backup your iPhone, you did not realize that the backup was not successfully since there is some problem occurring during iTunes backup without reporting any alert message.
When you run into the error that backup in iTunes cannot be restored to iPhone, you want to fix the problem. You can delete the corrupted iTunes backup to resolve the iTunes backup for iPhone corrupted or compatible issue:
1. Delete corrupted or incompatible backup in iTunes
Since the backup was corrupted or incompatible in iTunes, you can delete all corrupted or incompatible backup in iTunes:
Delete iTunes backup on Windows computer
If the iTunes is installed on a computer that runs Windows OS, you can follow the guide below to delete corrupted backup in iTunes:
Launch iTunes on Windows PC > click Edit button on the iTunes interface and then click Preferences > find the iPhone device in the backup list and then select it to delete the backup by clicking Delete Backup
Delete iTunes backup on Mac OS
If you want to delete iTunes backup on Mac OS, you can follow the guide:
Run iTunes > click iTunes > find the iPhone in backup list and choose it and click Delete Backup
2. Delete corrupted iTunes backup manually
Sometimes, you may be unable to find the backup in backup list. If so, you can delete the corrupted iTunes backup manually by following the guide:
Access the iTunes backup folder on your computer > click the serial number of your iPhone and it will switch to the iPhone identifier > select the folders and delete them
If you are unable to restore iTunes backup to iPhone when encountering the backup corrupted or incompatible problem, you can recover deleted text messages from iPhone without iTunes backup by relying on data recovery for iPhone. Or you can use this software to recover some other types of files from iPhone such as video files, music, calendars, call history, contact, etc.