Jul.27, 2016—iCare Recovery received a feedback from a user called Adele who had used iCare Data Recovery Pro to recover all lost photos, videos and files from a 500GB hard drive that crashed due to a virus:
"Hi Tom…With so many different recovery software programs out there on the internet, I had a difficult time in choosing the right software but decided to purchase from ICare Recovery based on reviews and the option to do a free download. The free download detected my lost files from a hard drive that crashed due to a virus that left it render less. I have a PC with a 500GB hardrive. Before I could do all this, I had to pull out the crashed hard drive and add it as an external drive to another computer. I ran an anti-virus software on it and after it completed, I looked at the properties for that drive and it literally showed no data. I was depressed thinking all of my photos and videos were gone. I ran the ICare Recovery software and "voila" my files, including photos and videos, were found. I really believe that it recovered "ALL" of my data/photos on the drive. I just couldn't believe it found my files! Thank you for making such a good software recovery program. Oh, I also needed some questions to be answered and I always got an expeditious response. That's what I call an excellent customer service.
Here is the original email screenshot: