Apr. 20, 2016—iCare Recovery received a feedback from an old user called Stefan who had used iCare Data Recovery Pro to recover almost all files from lost external USB hard disk partition when this drive suddenly showed as RAW file format:
Sorry for Delay in getting back to you.
In fact it was in 2013 when during OS installation I lost partition information on my permanently connected external USB hard disk.
The drive suddenly showed a RAW file format. I could not remember any personal action that might have caused this, but it for sure related to some mistake I made. I started to search for recovery tools and found your software as a free trial version. After a first run data recovery rate showed to be remarkably good. So I purchased the software and was happy to have almost all files recovered incl. file names and file types. This time the situation appears to be a little different…"
Here is the original email screenshot: