Apr. 5, 2016—iCare Recovery received a feedback from an iCare Data Recovery Pro user called LEE who had recovered lost JPEG, PDF, Word, Excel and more files with the same directory and structure and files names as before from a PC internal hard disk that was not functioning:
"Dear Sirs, Thanks for your quick reply. Two years ago, my PC internal hard disk was not functioning. I tried several free recovery software but only ne recovered some jpg files, pdf, word and excel seems recovered but could not be reopened. More important, all the original directory and file names were disappeared.
After I purchased the icare, the recovery worked very well with the same directory structure and files names as before (a very important features)."
Here is the original email screenshot: