Jul.30, 2016—iCare Recovery received a feedback from an iCare Data Recovery Pro user called John who had used iCare software to recover most of lost files from an external hard drive that was dropped and failed:
"iCare team…I originally purchased iCare recovery in 2012 based on reviews of your software online and the demo version. I had an external hard drive that was dropped and failed. After power was supplied to the hard drive, your software was able to recover most of the files. Although the file tree structure and naming convention as not retained, most of the files retained enough details to be easily reorganized…"
Here is the original email screenshot: